Warranty, Terms and Conditions

Limited Warranty

When properly installed and under normal conditions of use, Ardenlux Enterprises Inc. herein named “Seller”) warrants that the product sold to you shall be free of defects in material and workmanship for a period of 5 years from the date of original purchase. The Seller provides this limited warranty to you as the original purchaser of the Ardenlux Product. The Seller shall make the determination of whether the Product is defective, in its sole discretion.

Warranty Claims

To make a claim, you must contact an Ardenlux representative within 30 days of the failure. Please retain the failed product for inspection. A copy of your original receipt/invoice will be required.

If, at the determination of the Seller, the Product is deemed defective, the Seller shall, at its own discretion, elect to satisfy the warranty through any of the following methods: refund the current replacement value, repair the existing Product or replace the Product in question.

In the event of refund, the Seller will refund only the current replacement value of the Product. In the event of repair, the Seller shall reserve the right to use new or refurbished parts. In the event of replacement, the Seller reserves the right to replace with non-identical Products that are of equivalent specifications. In the case of repair, replacement or refund, the warranty period shall continue as of the date of the original purchase.


This is a limited warranty, and excludes installation and consequential damages (such as loss of revenue/profits, damage to property or other extended costs not previously mentioned) and is further defined by the limitations and conditions below.

Seller shall not be liable for any loss of use of the equipment, inconvenience, or any other damages, whether direct, indirect, incidental or consequential resulting from the use of this product, or arising out of any breach of this warranty.

For purpose of clarity, “repair or replace the Product or the defective part thereof” does not include any reinstallation costs or expenses, including without limitation labor costs or expenses.

This limited warranty does not cover the following:

  1. Product failure caused by faulty power supplies, overheating caused by improper installation, omission of heat sink parts or misapplication/omission of heat transfer compound.
  2. Failure caused by fires, misuse, accidents, abuse, neglect, mishandling, misapplication, improper handling/installation incurred by the user/installer or natural hazard outside human control (such as lightning).
  3. Products that have been modified or have had the serial number altered, defaced or rendered illegible.
  4. Product is left operating in conditions/requirements other than those mentioned in respective product brochures or user manuals.

Terms & Conditions

No person, agent, distributor, dealer or company has the authority to change, modify or extend the terms of this limited warranty in any respect, either verbally or in writing.

The Seller reserves the right to inspect the failed product to determine the cause of failure, and reserves the right to be the sole judge as to whether the product is defective and covered under warranty.

The Seller reserves the right to replace, repair or refund the current replacement value of the product at its sole discretion. This shall be the sole remedy and the full extent of liability.

The limited warranty and remedies set herein are exclusive and in lieu of all other warranties whether statutory, express or implied including all warranties or merchantability and fitness for particular purpose and all warranties arising from course of dealing or usage or trade.

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